Frequently Asked Questions at Animal Hospital at Auburn Hills

Animal Hospital at Auburn Hills

13303 W. Maple, Suite 143
Wichita, KS 67235

(316)729-7400

www.loveictvet.com

Frequently Asked Questions - Animal Hospital at Auburn Hills

Are you taking new patients at Animal Hospital at Auburn Hills?    

Yes & we would love to meet you & your four-legged family member. See our Welcome New Clients page.

 

Do I need an appointment at Animal Hospital at Auburn Hills? 

Yes. Patients are seen by appointment. It almost eliminates any waiting, reduces conflicts between patients, & allows your pet the time to get the care they need.

 

How do I make an appointment at Animal Hospital at Auburn Hills? 

It's easy to schedule an appointment. (1) Online Appointment Request; (2) email helpdesk@loveictvet.com; (3) text or call 316-729-7400. You can also leave a message after-hours on our voicemail & we will call you back the following business day.

 

What are your business hours? 

Business Hours at Animal Hospital at Auburn Hills are:

7:30 am to 6 pm Monday-Wednesday & Friday
Thursdays are a half-day, open 7:30 am to noon
Saturday we are open 8 am to noon
On the days we're open until 6 pm, we stay open over the lunch hour too. (We understand those lunch-hour errands!)

 

What if I have an emergency after you close? 

We recommend that you call the Veterinary Emergency & Specialty Hospital of Wichita at 316-262-5321. Their hospital is open 24/7 & their doctors will communicate with us as soon as we open again.

 

Do I have to fill out paperwork? 

Usually, no. We are a computerized, paperless practice on a network in our hospital. We are happy to input your pet's medical information from you through our online appointment request form, over the phone or in person without the need to fill out papers. Paperwork is only necessary for authorizations that require a signature, such as an anesthesia authorization.

 

How do I give you my pet's previous medical records? 

It is very important to keep a detailed record of any medical procedures, vaccines, reactions or radiographs your pet has received. We will scan in any files provided to us either by your family or your pet's previous veterinary care facility. History can be emailed to us at helpdesk@loveictvet.com

 

What forms of payment do you accept? 

We accept cash, Visa, Mastercard, Discover & CareCredit. Sorry, but we do not accept checks.

 

Can I make payments? 

Payment is due at the time of service. However, we accept CareCredit which is a 6-month same-as-cash credit line you can apply for through CareCredit.com

 

Do you board pets? 

Yes. We board dogs, cats & exotics (such as guinea pigs, ferrets, lizards). Boarding is a members-only service for our clients. We leash-walk dogs outside three times a day - even on weekends & holidays. We also offer extra walks & one-on-one play time by request. One-on-one play time is also offered to our cat boarders. Blankets & food are provided for our boarders, but you are welcome to bring your own. For more details, please see our Boarding page.

 

What are your kennels like? 

Our dog kennels are climate-controlled indoor runs, protecting them from the elements. Dogs are walked outside three times daily while boarding. Cats are housed in cages away from the dog runs.

 

At what age can I have my pet spayed or neutered? 

We recommend spaying or neutering cats and dogs when they are about 6 months old. Prior to surgery, we examine your pet to make sure they are healthy enough to undergo the surgical procedure. Vaccines must be current and a pre-anesthetic blood screen needs to be performed at least 24 hours before the procedure.

 

What is the pre-anesthetic blood screening? 

This is a blood test that assesses organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screen is performed to minimize risks associated with anesthesia & surgery. For more information about safety & what is involved in our anesthetic procedures, see What You Need to Know Before Your Pet is Anesthetized.

 

Is it a good idea to let my pet have at least one litter? 

No. There is no advantage for your pet to have a litter but there are advantages to spaying or neutering.

For females: decreased risk for breast tumors, cystic ovaries and uterine infections later in life.

For males: decreased desire to roam the neighborhood, decreased incidence of prostate disease & helps prevent spraying or marking behaviors. 

 

How long do the sutures stay in after my pet's surgery? 

If the sutures are non-absorbable, they are usually removed two weeks after surgery.

  

 

 

We help Wichita area* pet parents solve veterinary problems & strengthen their human-animal bond. In other words, to love better.

 



"We love the staff at Animal Hospital at Auburn Hills. They are always so kind & go through our services with us to make sure we're understanding what is happening & the costs! They even stayed open late on a Tuesday night to do surgery on our fur baby so she didn’t have to go to the Emergency vet hospital. Made this fur momma’s heart swell to know they care about our people worries as much as they care about our fur babies!"

- Jalena Raleigh


* Animal Hospital at Auburn Hills is a family-owned small business in Wichita, Kansas. We also serve our friends in Goddard, Clearwater, Maize, Colwich, Viola, Garden Plain, Cheney, Andale, Andover & Augusta.

Courage Fund

Walk-My-Dog Program