Dear Animal Hospital at Auburn Hills pet families,
These are stressful times for all, & the last thing you need is to worry about your pet’s health while we navigate through the current health threat of COVID-19. That’s why at this time, we will continue to be open during normal business hours but things will look a little different.
Since Sedgwick County reported its first positive case of Covid-19 Thursday, March 19, our hospital will now follow protocols recommended by the American Veterinary Medical Association for communities with active Covid-19 cases. Curbside is our new normal while we weather this pandemic.
In an effort to keep everyone – you, your pet, & our team – safe & healthy, we will now provide only curbside service, for pets with appointments & for picking up supplies such as food & medication. Hospital doors will remain locked.
Please call us upon your arrival, (316) 729-7400, & we will send a team member to retrieve your pet from your car & bring your pet inside and/or to bring you your pre-paid items. (Call ahead & we will get it ready.)
For scheduled while-you-wait appointments, we will call you on your cell phone to discuss your pet's recent history & Dr. Dugan's or Dr. Stamps' findings while you wait in the comfort of your car. Please make sure your pet is safely restrained with a leash and/or crate for dogs & a carrier for cats.
If you prefer not to wait, you may also drop your pet off with us. Dr. Dugan or Dr. Stamps will examine your pet & we’ll contact you when your pet is ready to go home. To use this option, please call ahead for Day Admit availability.
On Wednesday, March 18, the Kansas Department of Health & Environment mandated new quarantine measures. The state is mandating a 14-day quarantine for anyone who has:
- Traveled to California, Florida, New York or Washington state on or after March 15.
- Visited Eagle, Summit, Pitkin & Gunnison counties in Colorado in the week prior to March 15 or after.
- Traveled on a cruise ship or river cruise on or after March 15.
- Traveled internationally on or after March 15.
If you are feeling unwell or may have been exposed to someone with COVID-19, please:
- Arrange for someone else to bring your pet in, or
- Please call us to reschedule your appointment.
We have always had extensive daily cleaning protocols that keep our facilities clean & sanitary. In addition to our regular cleaning we have also added additional disinfecting protocols for extra protection, per the CDC's recommendations.
Thank you for working with us while we find ways to continue caring for our precious patients while keeping everyone healthy & safe. Please call us as we would be happy to answer any questions!
Thursday, March 19, 2020
The first presumptive-positive case of the novel coronavirus disease, COVID-19, has been confirmed in Sedgwick County.
What does that mean for pet families who trust us to care for their precious pets?
We will still provide full-service veterinary care but it will look a little different. We will send a detailed email explaining new protocols, as well as a text message to families who trust us to care for their four-legged family members.
To make sure you do not miss any communication, please make sure we have your best up-to-date information by visiting https://www.loveictvet.com/about-your-petsite.pml
Thursday, March 12, 2020 communication:
Dear Pet Families,
With the rapid spread of both news & COVID-19 disease from the SARS-CoV-2 virus, it’s hard to know where to turn for information.
Many of you are as concerned about your pets as you are about your human family. We know how you feel! You want the facts to help keep your whole family – furry, feathered, scaly, or human – safe.
What do you need to know about Covid-19?
Recommendations may change as our understanding of the virus & associated disease changes, but for now, it’s good to go back to basics.
COVID-19 is a disease caused by SARS-CoV-2, a newly recognized member of the coronavirus family that appears to primarily infect humans.
Other coronaviruses are responsible for things like colds in humans. However, each member of a viral family is as different from each other as you are from your Great-Uncle Louis.
This particular coronavirus is spreading rapidly because humans don’t yet have immunity built up in our populations.
This is why (1) staying home as much as possible,
(2) disinfecting surfaces, and
(3) washing your hands - for 20 seconds! - are important measures to slow the spread of the virus throughout our community.
Can I get SARS-CoV-2 from my dog or cat?
No. As of now, there’s no indication that dogs or cats can carry the virus or transmit it to humans. Still, washing your hands after handling or picking up after your pet is always a good idea since there are other organisms such as parasites that can move from pet to person.
Can my dog or cat get SARS-CoV-2 from a person?
Possibly. There has been at least one case where a dog tested positive for the virus after being exposed to an infected human. However, human-to-pet transmission seems to be quite rare.
Can my veterinarian test my pet for SARS-CoV-2?
Probably not, and it’s probably not necessary. Right now, in many countries, there aren’t enough resources to test all humans showing symptoms. If your pet has a cough, a fever, or is otherwise ill, there are many other things that are far more likely to be causing those signs.
My pet has an appointment, but I’m not feeling well.
If you or anyone in your household is running a fever or showing other signs of illness, please stay home & take care of yourself. We’d be happy to reschedule your appointment.
Where can I learn more?
This article on Veterinary Partner has compiled a list of frequently updated & reliable resources on COVID-19 as well as the answers to some frequently asked questions:
Veterinary Partner COVID-19 Article
The AVMA has created an informative web page covering general issues COVID-19 as it pertains to humans & pets:
AVMA COVID-19 Info
The CDC website is a resource for human-specific info:
CDC COVID-19 Info
And also has a FAQ section specific to pets:
CDC Coronavirus and Pets FAQ
As with so many things in life, exercising common sense & some extra care, plus lots of hand washing & sanitizing, will benefit all of us.
Please let us know if you have COVID-19 questions specific to your pet.
Your friends at Animal Hospital at Auburn Hills in partnership with Veterinary Information Network & VinX.